Every duty in the Act, done and on the record.

For accountants, lawyers, conveyancers and real estate agents under Tranche 2. Intentiv takes each client from first name to a recorded decision, then keeps watching.

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First day free, then from $59 a month ex GST. Card required.

In private preview with design partner firms across law, accounting and conveyancing

What the Act asks, and what Intentiv does about it.

Section 28 is the duty every client file starts with. Point at a note to see where it happens in the product.

Anti-Money Laundering and Counter-Terrorism Financing Act 2006

Part 2, Division 2: Initial customer due diligence

28 Undertaking initial customer due diligence

(1) A reporting entity must not commence to provide a designated service to a customer if the reporting entity has not established on reasonable grounds each of the matters in subsection (2) in relation to the customer.

(2) The matters are as follows:

  1. (a) the identity of the customer;
  2. (d) if the customer is not an individual—the identity of any beneficial owners of the customer;
  3. (e) whether the customer, any beneficial owner of the customer, [...] is: (i) a politically exposed person; or (ii) a person designated for targeted financial sanctions;

Extract. Section 28 as amended by the AML/CTF Amendment Act 2024.

  1. 1

    Identity. Your client gets a secure link and checks their ID and a selfie on their phone. You see the result on the file.

  2. 2

    Beneficial owners. Ownership is traced through every layer of companies to the real people, with who needs a full ID check at 25% or more.

  3. 3

    PEP and sanctions. Everyone is screened in the same pass. You judge each match. The product never decides.

Harbington Advisory Pty LtdCompany · Conveyancing
Onboarding
Margaret ChenDirector · owns 60% ID verified
Alan VossShareholder · owns 40% ID verified
Traced to people100%
Two people at 25% or more. Both need a full ID check.
PEP and sanctionsBoth people and the company Screened, no matches
Sample file. Names are illustrative.

From setup to your first client

The duties come in an order. Intentiv walks you through them in that order, and shows what is left at each step.

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  1. 1

    Set up your firm

    Your services, your compliance officer and senior manager, your risk settings. Then go live.

  2. 2

    Screen your staff

    Send each employee an ID check link, or record how you screened them. It never blocks work.

  3. 3

    Write your AML/CTF program

    16 sections and 31 pre-written policies you confirm or edit. A senior person approves it.

  4. 4

    Take on a client

    Identity, ownership, screening, a risk rating and a written decision, in one file.

What you will actually use

Risk ratingVersion 2 · rated 12 Sep 2026
Enhanced
Serious trigger Confirmed foreign politically exposed person. The rating is Enhanced and your senior manager must accept.
Customer typeCompanyMedium
ChannelNot face to faceMedium
CountryAustraliaLow
ServiceConveyancingMedium
Sample rating.

A rating you can explain

Rules and named triggers, never a score from nowhere. Serious triggers are checked first and can only raise the rating. Every version is kept.

Evidence packInternal · not for the client
Preview
  • Client and mattersIncluded
  • People and ownershipIncluded
  • Identity and screeningIncluded
  • Risk ratingVersion 2
  • Extra checks1 outstanding
  • Decision and historyIncluded
Fingerprinted and logged when exported. Reopens exactly as it was produced.
Sample pack.

An evidence pack you can hand over

Everything on the file in one export, gaps named before you send it. What was approved, filed or exported stays as it was.

The Act sets the clock. Intentiv keeps it.

The clock starts when you record a suspicion or a transaction, and stays on your dashboard until the report is filed.

  • business days to report a suspicious matters41(2)(a)

  • hours if the suspicion relates to terrorism financings41(2)(b)

  • business days for threshold and international transfer reportss43(2), s46(2)

Your clients' records stay in Sydney.

Client records and documents are stored in Australia by default, encrypted, and kept seven years. Every action is written to a trail that nobody can edit.

Read the security overview

Some providers, such as the identity check service, process data overseas. The privacy policy names them.

  • Sydneywhere client records are stored by default
  • AES-256encryption at rest
  • TLS 1.2+encryption in transit
  • Append-onlyaudit trail of every action
  • 7 yearsrecords kept, and exportable any time
  • You decideAI reads and drafts, a person decides

Questions firms ask first

Does Tranche 2 apply to my practice?

If you provide designated services, which covers most accounting, legal, conveyancing and real estate work, you are a reporting entity. When you add a piece of work, Intentiv shows whether it is in scope and why.

Do I need a compliance officer?

Yes. Every reporting entity must appoint an AML/CTF compliance officer at management level. It does not need to be a new hire. A partner, principal or practice manager can hold the role, and Intentiv is built so they can run the program without a compliance team.

Does Intentiv take on my obligations?

No. It helps you meet them and keeps the record. Responsibility stays with your firm. Intentiv is not endorsed by or affiliated with AUSTRAC.

Does the AI make decisions?

No. AI reads an uploaded ASIC company extract to find shareholders when the register returns none, and what it read is labelled as AI. A person makes every decision.

What does it cost?

Plans start at $59 a month ex GST. Identity checks ($15 ex GST) and company checks ($65 ex GST) come from a prepaid balance, for less on the Practice and Firm plans. You confirm the price of every paid check before it runs. See pricing

What happens after I accept a client?

Verified people are re-screened daily, periodic reviews come due on your cadence, and any change to the file marks the rating out of date so you can re-rate it.

How do I start?

Sign up, tell us about your firm and pick a plan. The first day is free. Setup then walks you through going live.

Set up your firm today.
Take on your first client this week.

Start free trial Email support@intentiv.com.au

$59/month

Solo plan, 2 seats, ex GST. First day free.